Name: Empowerment in Dispute Mediation: A Critical Analysis of Communication (en Inglés)
Price: 100250.00 CLP
Availability: InStock
Author: Jonathan Shailor
ISBN: 9780275946500

portada Empowerment in Dispute Mediation: A Critical Analysis of Communication (en Inglés)

Formato

Libro Físico

Editorial

Praeger

Autor

Jonathan Shailor

Año

1993

Idioma

Inglés

N° páginas

168

Encuadernación

Tapa Dura

ISBN13

9780275946500

Categorías

Comunicación y presentación empresarial

Empowerment in Dispute Mediation: A Critical Analysis of Communication (en Inglés)

Jonathan Shailor (Autor) · Praeger · Tapa Dura

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Origen: Estados Unidos (Costos de importación incluídos en el precio)

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Reseña del libro "Empowerment in Dispute Mediation: A Critical Analysis of Communication (en Inglés)"

Over the past 20 years, informal dispute resolution has played an increasingly important role in the way people handle their conflicts. Mediators are said to act as neutral third parties who empower disputants to negotiate their own mutually acceptable agreement. Shailor proposes a definition of empowerment in which communication is the primary social process, the ongoing symbolic interaction which not only reflects reality, but constitutes it. Using this definition, he analyzes the process of empowerment by examining the verbal and nonverbal interactions in three mediation cases, identifying the patterns of communication through which empowerment does or does not occur. Shailor concludes that mediators need to develop a more sophisticated understanding of their interactions with disputants, including an understanding of the ways that mediators can become enmeshed in the disputants' ongoing struggles.