Name: Marketing Research for the Tourism, Hospitality and Events Industries (en Inglés)
Price: 46410.00 CLP
Availability: InStock
Author: Kolb, Bonita
ISBN: 9781138042162

portada Marketing Research for the Tourism, Hospitality and Events Industries (en Inglés)

Formato

Libro Físico

Autor

Bonita Kolb

Editorial

Routledge

Año

2018

Idioma

Inglés

N° páginas

224

Encuadernación

Tapa Blanda

Dimensiones

24.4 x 17.3 x 1.3 cm

Peso

0.45 kg.

ISBN13

9781138042162

N° edición

Categorías

Investigación de mercado
Hosteleria

Marketing Research for the Tourism, Hospitality and Events Industries (en Inglés)

Bonita Kolb (Autor) · Routledge · Tapa Blanda

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Origen: Estados Unidos (Costos de importación incluídos en el precio)

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Reseña del libro "Marketing Research for the Tourism, Hospitality and Events Industries (en Inglés)"

This is a user-friendly textbook that covers qualitative, quantitative and social media methods, providing tourism, hospitality and events students and course leaders with an accessible guide for learning and teaching marketing research.The book contains essential information on how to conduct research on visitor trends, experiences, preferences and lifestyles, shedding light on customer preferences, product changes, promotional efforts and pricing differences to ensure the destination is successful. It offers guidance on how to write, conduct and analyze the results of surveys, or use qualitative methods such as focus groups, interviews, projective techniques and observation. It also illustrates how social media can be used as a new means to determine visitor preferences by analyzing online data and conversations. Other content includes suggestions and examples on turning research data into actionable recommendations as well as advice on writing and presenting the final report. Integrated with a wide range of case studies per chapter, this short and accessible textbook is essential reading for all students wishing to gain knowledge as to what visitors want from the travel, hospitality and/or event experience.