Name: Service Delivery Standards in Public Health Facilities in Uganda (en Inglés)
Price: 70950.00 CLP
Availability: InStock
Author: Olaro, Charles
ISBN: 9786139950393

portada Service Delivery Standards in Public Health Facilities in Uganda (en Inglés)

Formato

Libro Físico

Autor

Charles Olaro

Editorial

LAP Lambert Academic Publishing

Idioma

Inglés

N° páginas

Encuadernación

Tapa Blanda

Dimensiones

22.9 x 15.2 x 0.5 cm

Peso

0.14 kg.

ISBN13

9786139950393

Categorías

Cuestiones generales de la medicina

Service Delivery Standards in Public Health Facilities in Uganda (en Inglés)

Charles Olaro (Autor) · LAP Lambert Academic Publishing · Tapa Blanda

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Origen: Estados Unidos (Costos de importación incluídos en el precio)

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Reseña del libro "Service Delivery Standards in Public Health Facilities in Uganda (en Inglés)"

The present research revealed that with the exception of Humanity of care, the rest of the service delivery standards determine directly a client's satisfaction, clearly and significantly influencing the general level of satisfaction derived from the health facilities. The points of client dissatisfaction being influenced by time taken by clients to move from home to health facilities, means of transport used to move from home to health facility; the cost of hire of transport also affecte this index, payment for the services, waiting time for services, level of health care that was received (whether good/satisfactory). Physical and environmental facilities were visually appealing, the procedure of receiving care was well communicated, adequate information on where to receive a specific service was provided and there are labels at the different points in the different departments of the health facility. All the above was significant with a p-value less than 0.005. The overall satisfaction was at 87.6% which is commendable for public institutions which are often being criticized for poor performance.